Product

AJEEK

QBS Co.

Microservices maintenance tracking, service dispatch, and ERP integration platform

LiveCompany · QBS Co.Closed source1 Nov 2024 — 31 Mar 2025 · 4 mo

MicroservicesSAP ERP IntegrationB2B & B2C ArchitectureTicket ManagementTechnician RecommendationItem ManagementOrder PlacementREST APIs

AJEEK is a multi-service maintenance operations platform architected on microservices, built under the technical leadership of Noman Ali at QBS Co. The system manages the entire maintenance lifecycle across both B2B enterprise client contracts and B2C consumer requests. Features include real-time ticket creation and monitoring, an intelligent recommendation engine for field technicians, comprehensive spare parts and item management, in-platform order placements, and direct enterprise ERP integration with SAP.

Overall Maintenance Tracking: Multi-service tracking architecture delivering end-to-end operational visibility across all maintenance workflows.
B2B & B2C Operational Modules: Dual-module architecture serving enterprise business accounts (B2B) alongside direct consumer service requests (B2C).
Ticket Creation & Real-Time Monitoring: Automated ticket logging, SLA tracking, status transitions, and runtime monitoring throughout the service lifecycle.
Technician Recommendation Engine: Intelligent matching and task recommendations dispatching qualified technicians based on ticket nature, skillset, and availability.
Products & Item Management: Centralized inventory catalog managing spare parts, equipment maintenance items, consumables, and stock tracking.
SAP ERP Integration: Seamless bidirectional enterprise integration with SAP ERP for asset data synchronization, procurement, and financial records.
Order Placements: Integrated ordering workflows for parts replacement, consumable supplies, and maintenance work orders.

External Ecosystem & Market Integrations

High-availability connectivity with external partner ecosystems, live exchanges, and enterprise gateways.

SAP ERP Enterprise GatewayProduction Integrated

Enterprise Resource Planning & Asset Ingestion

Bidirectional enterprise integration with SAP ERP for automated maintenance work orders, spare parts procurement synchronization, technician asset dispatch, and corporate financial accounting.

External Gateway Reference ↗

Measured

Technical Lead
Role: Microservices
Architecture: SAP ERP Integration
ERP Sync: B2B & B2C Modules
Scope

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AJEEK

External Ecosystem & Market Integrations

Measured

Connected work

AJEEK

External Ecosystem & Market Integrations

Measured

Connected work